How is the delivery charge calculated?
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Free delivery within 15 miles of 20735 for orders with a bounce house.
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$2 per mile charge for each additional mile up to 35 miles.
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Orders without a bounce house: $30 base delivery charge each way within 15 miles, plus $2 per additional mile.
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Option for free pickup of orders without a bounce house.
What discounts are available?
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10% discount for returning customers and military veterans on the base bounce house cost.
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An additional 5% off during current promotions (e.g., a total of 15% off during a 10% summer special).
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Same discount for reservations made more than 30 days in advance.
What is your cancellation policy?
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25% deposit required to secure rental.
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Deposit refundable only if Powerkids Entertainment cancels.
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Deposit remains on file for future bookings indefinitely.
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Cancellations with less than 24 hours' notice or with no intention to rebook will result in forfeiture of the deposit.
How do you clean and sanitize your equipment?
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Bounce houses vacuumed and sanitized with Lysol during breakdown.
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Equipment inspected and cleaned during setup and post-event.
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Opportunity for customer inspection post-setup for satisfaction.
How long is the rental for?
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Hourly rental model allowing for flexible booking times.
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Standard bookings start at 4 hours.
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Additional hours available upon request.
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Custom quotes for rentals up to 24 hours available.
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Early setup does not affect booked rental time.
What method of payments do you accept?
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Accepts cash, Venmo, CashApp, Zelle, PayPal, Visa, and MasterCard.
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4% processing fee for PayPal, Visa, or MasterCard payments.
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Cash not accepted for the 25% down payment.
Are there any additional cleaning fees?
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No additional fees for minor dirt and grass.
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Up to $50 charge for liquid spills or food in bounce house.
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Customer inspection requested before departure for cleanliness.
